Privacy Policy

At TREND PEAK SDN BHD 202501015649 (1617064-D), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and purchase our products.

1. Information We Collect

We may collect the following types of personal data:

  • Personal Information: Your name, email address, phone number, billing and shipping address.

  • Payment Details: Collected via secure third-party payment processors (we do not store credit card information).

  • Account Information: Login details, purchase history, preferences.

  • Technical Data: IP address, browser type, device info, and site usage analytics.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer service and respond to inquiries

  • Send order confirmations, shipping updates, and promotional emails

  • Improve website functionality and user experience

  • Prevent fraud and ensure website security

3. How We Share Your Information

We only share your information with:

  • Trusted third-party service providers (e.g., payment gateways, delivery partners, email marketing platforms)

  • Legal authorities if required to comply with laws or regulations

  • We do not sell or rent your personal data to third parties

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Track website usage

  • Improve performance and marketing efforts

You may adjust your browser settings to disable cookies, but this may affect website functionality.

5. Data Security

We use industry-standard security measures to protect your data. This includes:

  • Secure Socket Layer (SSL) encryption

  • Restricted access to personal information

  • Regular security audits

6. Your Rights

Depending on your location, you may have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Opt-out of marketing emails (unsubscribe link provided in all emails)

7. Data Retention

We retain your personal information only as long as necessary for legal or business purposes, or as required by applicable laws.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from children.

9. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:
📧 trendpeak064@outlook.com
📞 011-5790 4978